Implementation & Support
EBE's expertise in document imaging and scanning has led to the development of SHIPS Enterprise Process Management Solutions leveraging Automated Decision Support methodology. These paperless, mobile enabled solutions provide functionality to improve efficiency and exception visibility in every department within a transportation and logistics operation. Using your company's business rules, SHIPS applications present only the out of standard transactions to your personnel for review, helping to streamline your business processes, reduce staffing requirements, driving down costs and increasing profits.
Transportation companies are always looking for ways to improve operating efficiencies and one of the first areas typically targeted is the back office. Matching PODs to invoices, billing, copying and faxing supporting documents to customers are among the most time consuming and labor-intensive manual processes to manage. Missing paperwork and incomplete or inaccurate information causes delays in processing. As a result, companies can miss vital pay discounts, send out incorrect bills, or create erroneous driver settlements.
SHIPS back office financial solutions minimize these potential challenges and bottlenecks. The system scans and tracks documents, validates data, triggers exception alerts and forwards documents automatically to appropriate queues for processing and viewing. And, because the management of routine tasks is automatic, SHIPS reduces your staff’s workload dramatically. Instead of managing 100% of the workload, they only need to pay attention to 20% of the paperwork that may be flagged as exceptions.
â€‹"Since implementing SHIPS accounts receivable and payable solutions, Packard Transport has reduced its payables from 32 days to 20 days, increased the productivity of its lead billing clerk from 100 loads per day to 300 per day, reduced billing cycle time from 14 days to 3 days and improved customer satisfaction!"
-Christopher Checca, Director of Information Technologies, Packard Transport
SHIPS Logistics Management Workflow Solution manages the needs of brokers, 3PL’s and other transportation companies operating logistics divisions within their organizations. This solution is designed to manage the end-to-end processes associated with the management and processing of carriers within the logistics network.
From qualifying and on-boarding carriers, interfacing with FMCSA to monitor safety scores and document compliance to automating rate confirmations, providing shipment status and generating invoices and settlements, SHIPS will minimize or eliminate the daunting manual tasks associated with operating an efficient and profitable logistics operation. SHIPS allows your agents to spend more time selling loads and less time shuffling paperwork!
SHIPS Driver Recruiting & Recruiting For Web Workflow Solutions standardize and automate the repetitive activities within your recruiting department to position your company for the greatest degree of success in hiring qualified drivers more quickly and efficiently. The importance of qualifying drivers to your company specifications while adhering to regulatory policy and EEO practices is critical in your efforts.
With workflow, your company is assured of executing a consistent process to assess and on-board every single applicant. Once the driver has accepted an offer, a driver file is created and all of the information and documents obtained during the hiring process is then exported to your enterprise systems for driver management. There is no need for re-keying or scanning of this information saving countless hours of data entry and redundancies associated with printing, scanning and copying documents. Using a carrier’s specific business rules and processes SHIPS Recruiting software addresses each of the major hiring and qualification steps taken by recruiting and safety departments, from application to background verification to on-demand orientation and learning management systems.
"With SHIPS Driver Recruiting Solution, we are able to deliver the same number of qualified drivers with 50% of the recruitment staff that we previously needed"
-Brad Vaughn, Director of Recruiting, Maverick Corporation
Compliance is often the bottom line in the trucking industry. Drivers who aren't fully up-to-date on regulations pose a significant liability to your business. SHIPS Driver Management Solutions capture, monitor and automate all aspects of driver activity, past safety records, compliance behavior, and motivators. Manual tasks such as performance reports, tracking driver qualification file documents and ensuring compliant behavior are now handled through automated workflows. Additionally, should non-compliant behavior be detected or an accident occur, you will reduce your company’s exposure by already having standardized corrective procedures in place and the documentation to back it up.
Driver Compliance Safety Workflows leverage data throughout your organization to ensure compliance without costing you addtitional hours to manually search, retreive, and reference existing driver qualification documents and at risk behaviors.
-Greg Whisenant, Director, Driver Training, Shaw Industries
Your vehicles don't just carry your loads, they carry your business. You want your vehicles to stay on the road, and operate safely and effeciently. SHIPS Vehicle Management application helps you streamline routine maintenance operations, alerts, and manage accidents more efficiently and accurately. The solution allows the management of DVIR, roadside inspections, warranties, permits and maintenance history to be streamlined. This process ensures that proper maintenance is performed and necessary documents are available on demand.
Modules with this solution include Repair Order Generation, Defect Repair Process, Comprehensive Reporting, Document Retrieval and License, Permit processing and more.
We operate in an "always on" climate. Business happens in the office, on the road, and on the fly. Connect Mobile CaptureTM (CMC) is much more than a remote scanning solution that allows drivers to submit delivery documents via mobile devices. It consists of an integrated system that alerts drivers to needed documents and related order number indexes required for settlement of a completed move--including accessorials. The real-time interaction ensures that settlements are not delayed by manual indexing at the home office, confirms receipt of paperwork, and alerts drivers of document cut-off deadlines for settlements.
CMC becomes the driver’s automated personal assistant that keeps the driver informed of needed documents and deadlines. The assistant will also monitor the quality of the images received and instruct the driver to re-image documents that failed quality audits. The Connect Mobile Capture solution can be configured to capture additional documents such as OS&D or compliance documents including CDL, insurance and DVIR. What better way to keep your drivers informed and increase your retention rates?