EBE's expertise in document imaging and scanning has led to the development of SHIPS Enterprise Process Management Solutions. These solutions provide functionality to improve efficiency and exception visibility in every department within a trucking and logistics operation.
Document management has come a long way from the early days and goes far beyond the simple store, retrieve and print capabilities that have become synonymous with the term “imaging solutions”. Now, "content" management systems include the capability of managing data and documents from various sources including emails, fax, internet and even mobile communication systems. Integrating content management and workflow solutions with carriers' enterprise applications such as dispatch, accounting, log auditing and mobile communications creates a true business process automation environment. Being able to read, interpret, apply business rules and execute workflows automatically allow transportation providers to reduce staffing levels necessary to manage the exception transactions only.
SHIPS Paperless Workflow Solutions include: financials, recruiting, driver performance, safety and compliance, logistics management, vehicle management and web portal integration.
Business Process Manager
Typically, knowledge workers spend several hours a day identifying and prioritizing activities based on business rules from data contained in disparate systems. At the core of SHIPS transportation software, is the SHIPS Process Manager, an intelligent database engine that compares data from reports, paper, accounting, mobile comm and dispatch systems to your business process rules. The SHIPS Process Manager will determine if a transaction is within standard and then executes the steps to complete the transaction. The Process Manager benefits your organization by replacing the hours spent by staff determining priorities and task list and allows them to focus their energy on exceptions and more profit oriented responsibilities. Reaction time and consistency in response benefits staff efficiencies and overall customer satisfaction.