The Carrier Scorecard provides a snapshot as to how the carrier is performing. Data generated in workflows or gathered from FMCSA or other web portals is integrated into a single view. Based upon the measured performance criteria, workflows can be triggered to execute specific tasks such removing a carrier from active service or generating and sending a low performance notification. Data sources to be monitored may be tailored to the 3PL's specific needs; however, SHIPS standard metrics include: rate confirmations not returned, average length of time to return, late pick up or deliveries, current safety score, adverse activities from pick up or delivery form, average time to return POD documents, missing POD documents and incorrect freight bills.
