Billing Workflow Solution

SHIPS Billing Workflow Solution tracks and automates your back office through the entire billing process including receiving paperwork, indexing and distribution, auditing and invoice delivery. 

Key Benefits

  • Document images are available to print fax or email as needed
  • SHIPS Process Manager automatically distributes paperwork to appropriate department and personnel
  • SHIPS Report Manager tracks items in task queues
  • SHIPS Process Manager includes hot key integration with various dispatch systems
  • Sticky Notes & Ad-Hoc routing simplify the handling of transaction exceptions
  • SHIPS Report Manager provides productivity reports

 

AUTO BILLING- OCR /OMR

Auto Billing uses forms processing and integration into your dispatching and imaging systems to automate data entry. Using Optimal Character Recognition (OCR) and Optical Mark Recognition (OMR), Auto Billing automatically compares and verifies data in your dispatch system and shipping documents. Automated Data Entry eliminates keying errors and accelerates the speed of your billing cycle.

Once the information has been retrieved from your imaging and dispatching systems and verified, the freight bill is then automatically released without intervention from the billing staff. This allows an invoice to be generated as soon as freight is delivered. However, if any variance between the two is discovered, the order is placed in an exception queue for resolution. 

For carriers working in the bulk industry, that need to capture a commodity and quantity code, the Auto Billing application can be set to read the needed data and compare the shipping document data with that in the dispatching system.

Once the freight bill is completed, it may be printed, emailed, placed in a EDI 210 format. Immediate Document Exchange IDE, will place an indexed TIFF file in the shipper’s accounts payable system if they have an imaging system. If the shipper requires billing information to be data entered into a web portal, the billing application can open the web portal and place the data into the site. In addition, the amount to be paid can be audited and exceptions placed in a review queue.

For more in depth explanation of automated data entry, please visit our Automated Data Entry page under the Solutions tab.

PERFORMANCE MONITORING

SHIPS billing workflow solutions provides performance monitoring of both your billing and dispatch departments. Your department managers are provided immediate visibility to patterns of errors and poor performance before they start impacting your bottom line.

Billing Events monitored include:  

  • Bills processed
  • Number left in queue overnight
  • Errors in billing audit queue by type
  • Other adverse activities
    Missing paperwork 

Dispatch Events monitored include:

  • Driver not on order
  • Wrong driver assigned
  • Manifest info not in dispatch
  • Not all legs assigned to trip
  • Weight incorrect