Price Truck Line Success Story
Price Truck Line, Inc. Improves Billing Speed and Accuracy, Integrates Information Technology Platforms, and Maintains a Reputation for Service
Price Truck Line, Inc. is a Kansas City-based LTL carrier covering the Kansas City metropolitan area and entire state of Kansas with 9 terminals. Known for the pickup and delivery of general commodities, Price has 24/7 dispatch with a fleet of 100 tractors, 300 trailers, and 4 three-ton HOT SHOT units. Its mixed fleet of 28’, 48’, and 53’ dry vans gives customers great flexibility in the kinds of commodities that can be shipped. As a family-owned-and-operated business, Price has earned a reputation for unsurpassed service.
Specifically, the EBE Financials solution automated the process of indexing delivery data by load and by customers’ specific business rules. This data is faxed, scanned, or e-mailed from each terminal and sent to the company’s home office. All documents are maintained in electronic form and are automatically extracted to meet the requirements necessary for indexing. Using this system, the data is indexed and then imported to Price’s billing and driver-settlement system to create an invoice. Since the transactions that meet the standard business rules of each customer are processed automatically, Price’s billing staff needs to handle only the “exception” transactions rather than the entire transaction pool. This allows Price to address the exceptions more quickly, speeding up the release of all invoices with more accuracy.
Platform integration has contributed to greater efficiency
When Price Truck Line adopted EBE, it was seeking a system that would bring together disparate platforms within the operation, without creating more labor needs. With EBE, Price Truck Line has found an interface to manage all aspects of the process, including scanning, tracking, and indexing documents.
Automated data entry and filing has reduced the potential for errors or lost documents, and it has made the process much more efficient and accurate. Company personnel can focus on more productive aspects of their work.
Automation improves all aspects of billing including invoicing and cash management
With a high level of automation, Price billing personnel no longer fill their days searching for paperwork, or checking to make sure all necessary documents have been received and filed appropriately. Invoicing is automatic; documentation is indexed and sent based on each customer’s business rules. All Price has to do is fold the invoice and documentation and place it in an envelope. That increases customer satisfaction and speeds the receipt of payments.
Improved service makes loyal customers
Price Truck Line has always prided itself as a service-first carrier. With EBE, Price Truck Line is able to provide a service usually associated with much bigger carriers – invoice handling that’s individually tailored to each customer. Documents are distributed in the formats customers want, with the information they’ve requested. Price Truck Line now provides an additional service that’s in-demand among all shipping customers.
Price Truck Line
Price Truck Line needed to integrate their UNIX platform with other platforms to be able to access tranactional data
SHIPS Financial Solution was deployed to develop an interface that improves Price's ability to serve their customers
Created integration between disparate platforms
Increased document access and retrieval
Reduced labor needed to process billing
Allowed for customer-specific transactions