SHIPS Mobile: The Power of SHIPS in a Mobile Capture Solution
EBE's mobile capture solution, SHIPS Mobile, is more than an image capture application; it is an integrated, mobile command center that allows your drivers to access and interact with your in-house operations and business partner mobile offerings.
As an enterprise-wide solution, the SHIPS Mobile command center serves as the driver's personal assistant. Based on its configuration and integration options, the command center is the driver's gateway to submit trip documents and photos, view the Message Center to receive alerts to missing or late paperwork, view settlements, access valuable industry partner apps, access the driver portal, and much more.
Quality Images is Key
The Capture Wizard is the latest innovation in the SHIPS Mobile Enterprise Solution. This feature eliminates poor-quality images by giving the driver immediate in-app feedback by monitoring how the driver is attempting to capture the document. For example, if the driver tries to capture a document image while holding their smart device at too severe of an angle or too far away from the document, the application turns the cropping borders red and advises the driver through an in-app alert on how to adjust the mobile device to achieve optimum image quality. What's more, the application does not allow the driver to advance in the process or submit the image for processing until the desired image quality is achieved.
This increases employee productivity by eliminating out-bound calls to the driver requesting a new document image. In addition, drivers are less frustrated because they know if the Capture Wizard accepts the image, most likely it will be an acceptable document and will be processed efficiently. Couple this with SHIPS Mobile's enhanced border and background recognition and you have a truly driver-friendly application.
SHIPS Mobile's integrated indexing functionality saves time and improves a carrier's efficiency. With dispatch integration, when drivers submit documents or photos, key indexes such as driver code, order number, document type, and other key index values are known, so this eliminates the labor associated with performing TMS look-ups, or manually keying in this information from the documents themselves.
Paperwork, documents, and images are captured via the SHIPS Mobile application and are automatically submitted. Since all the documents or images are delivered behind your firewall, you can be invoicing and sending POD notification with minutes of delivery.
Learning Management Tutorial
The SHIPS Mobile Solution includes the learning management tutorial that educates and qualifies drivers prior to using the application. The tutorial can be accessed via the driver's mobile device or any internet-connected device. The tutorial will be pre-loaded with the active driver codes in dispatch, so the tutorial can provide reporting on which drivers have completed the course and how they scored.
The tutorial becomes a self-help tool that drivers can revisit at their convenience to learn more about the application's specific functionality. And, if KPI data indicates that a driver needs additional training in a specific area, the carrier's HR or Recruiting department can coach the driver towards the correct learning management module to improve their KPI profile.
Want to see a live demo of the SHIPS Mobile solution? Click below to view the video of our presentation at MarketWaves18. At this event, we were named to the FreightWaves' Freight.Tech 100, a list of the most innovative and disruptive companies in the transportation industry. Contact Us to learn more!