Training is an essential part of maintaining regulatory compliance and driver satisfaction. How do you ensure your driver training program is successful? A Learning Management System (LMS) is one way to accomplish that, but you may be wondering whether it's necessary. Read on to learn some of the benefits of adopting an LMS in your organization.
More Engaging eLearning Environment.
Statistics show that students have a 60% faster learning curve and retain five times more material when in an eLearning environment. A flexible LMS will provide various content delivery tools including video, images, audio, interactive tests, hands-on activities, surveys and events. Keeping drivers engaged increases the retention rate, and improves driver satisfaction and safety statistics within the organization.
Better Training, Safer Drivers, Improved Driver Satisfaction.
At the end of the day, it's all about the driver. Your training program sets the initial tone for the driver's experience with your organization. The quality of the training will increase the likelihood of putting a safer driver on the road — and the safer the driver, the happier he will be. Your driver retention should improve with a personalized training program in place.
Reduce Costs and Shorter Time in the Classroom.
Besides eliminating paper and materials costs, carriers have identified many hard-dollar cost savings by implementing either on-site or remote training models. Those carriers that elect to completely abandon on-site training will see dramatic cost savings in travel expenses. Those that continue with an instructor-led, on-site training program will see cost savings by eliminating redundant content, increasing staff and management productivity, and decreasing administrative paperwork. Since the content is delivered in a more organized and consistent manner, carriers may find themselves able to deliver more content in the same allotted time, or shorten the orientation sessions altogether. This would allow the drivers to get in their trucks sooner and begin generating income for themselves and revenue for the company.
Training Anywhere, Anytime.
Learning doesn't and shouldn't stop when a driver leaves the orientation center. Go beyond orientation with an LMS that allows you to deliver content when it's convenient for the driver. Some systems even allow dispatch-specific training, so a driver has all the information he needs to complete a delivery according to the shipper's requirements. And, you can immediately respond to driver behavior with the proper training to maintain compliance.
Improved Compliance and Learning Opportunities.
An LMS that allows users to create and manage their own content will allow you to be more responsive to regulatory and company policy changes, and efficiently develop and deploy new training courses. As regulations and policies change, the content within the LMS can quickly be modified, then delivered to those requiring the training. Additionally, being able to copy, edit or create new content at any time will ensure more efficient and timely content delivery as opposed to more traditional methods of printing and delivering paper-based content and forms.
Centralized Data Means Overall Tracking of Progress and Performance.
All of the content is stored in a central location so the risk of losing content that had previously been stored in other physical locations or even on other drives or networks is minimized. This also allows instructors to quickly manage the progress of the students whether they are completing the courses in a classroom environment or remotely. Regardless of the student's location, instructors can detect if a student is struggling with specific content and can provide real-time coaching to help them through the course.
Full Audit Capabilities Mitigate Risk.
In addition to having access to training information on a day-to-day basis for performance management, this data will be available should the need arise in a litigation situation. While your company may not be completely exonerated from the litigation, you will be better positioned to mitigate your risk by showing that appropriate training and coaching was provided to the driver.
In order to ensure the success of your organization's training program, a Learning Management System might be the way to go. To learn more about EBE's Learning Management System, or to read about our Client Success Stories, visit www.ebeships.com or call 800.447.0612.
EBE is the leading provider of transportation-specific content and process management software applications. Serving over 650 clients, EBE has made a positive impact throughout their organizations in the areas of billing, settlements and accounts payable; recruiting and onboarding; carrier management; fleet maintenance; and mobile capture. Our AI-enabled workflow solutions allow our clients to work by exception to maximize productivity, control costs, and increase profits across the enterprise. And our safety and compliance division, InfoStream, provides carriers with software and services to reduce liability and mitigate risk.