SOFTWARE SOLUTIONS FOR THE
TRANSPORTATION AND LOGISTICS INDUSTRY

 

About EBE

Career Opportunities

Documentation Specialist

Position Title: DOCUMENTATION SPECIALIST
Location: East Moline, IL

RESPONSIBILITIES

  • Responsible for the writing, distribution, collection, storage, and maintenance of all product documentation.
  • Produce high-quality documentation that is appropriate for its intended audience.
  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
  • Revise outdated documents and ensure that all staff are using the correct version.
  • Work with internal teams on product and documentation requirements.
  • Write easy-to-understand user interface text, online help and developer guides.
  • Create tutorials to help end-users use a variety of applications.
  • Create and maintain the information architecture.
  • Act as a point of contact for retrieval of specific documentation as required.
  • Train colleagues on the requirements around documentation.

REQUIREMENTS:

  • Proven working experience as a Documentation Specialist of software documentation
  • Excellent written skills in English
  • Organized and able to multi-task
  • Strong working knowledge of the Microsoft Office suite of products
  • Willingness to travel to customer sites in North America
  • Commitment to customer satisfaction
  • Ability to train is a plus

Job Type: Full-time

Competitive salary and benefits.

 

COMPANY BACKGROUND

EBE is a 45-year-old software developer providing solutions to the transportation and logistics industry throughout North America. EBE has consistently achieved 15% or more growth per year. EBE strives for a fast-paced work environment that is rewarding and provides ample room for advancement.

 

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